ADAM, Dr. James D.. Service Quality dan Buyer Promotion. Bisman - Jurnal Bisnis & Manajemen, [S.l.], v. 4, n. 02, p. 9-14, feb. 2020. ISSN 3047-6747. Available at: <http://jurnal.pnk.ac.id/index.php/bisman/article/view/639>. Date accessed: 03 july 2024.