SARTIEN, Margaretha; 						SANAM, Yefta; 						DIOH, Septia S.
 PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN.
<strong>Bisman - Jurnal Bisnis &amp; Manajemen</strong>, [S.l.], v. 5, n. 01, p. 65-77, june 2020.
ISSN 2477-2801. Available at: &lt;<a href="http://jurnal.pnk.ac.id/index.php/bisman/article/view/660" target="_new">http://jurnal.pnk.ac.id/index.php/bisman/article/view/660</a>&gt;. Date accessed: 25 apr. 2024.