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SARTIEN, Margaretha; SANAM, Yefta; DIOH, Septia S. PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN. Bisman - Jurnal Bisnis & Manajemen, [S.l.], v. 5, n. 01, p. 65-77, june 2020. ISSN 3047-6747. Available at: <http://jurnal.pnk.ac.id/index.php/bisman/article/view/660>. Date accessed: 05 nov. 2024.
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